999 & 112
In the UK you can call the emergency helpline using either 999 or 112. 999 is the traditional UK phone
number and 112 is the standard European Union emergency number. Dialling 112 should work in any
country that is part of the European Union, but 999 will ONLY work in the UK.
Emergency Calls Are FREE
You will not be charged for making a call to 999 or 112. Whether you are using a landline, pay-phone or a
mobile, making a call to an emergency number will be free of charge as it is a requirement of UK law; no
operator will charge for this service.
The emergency service operators can engage a telephone translation service for non-English speakers.
The first thing an operator will do is try to establish the language the caller is speaking and then bring in a
Mobile Phones & Signal
If you do not have a signal on your mobile phone you will be unable to call the emergency line.