Gambling

Gambling Support

If gambling is causing harm to you or someone you care about, our support services are available across the West Midlands, West Mercia, Stoke and Staffordshire and are here to help you take back control.

Workshop attendees having a conversation.
Need Help?
Click Here!

Here To Help

We know that asking for support isn’t always easy. You might feel unsure about what’s ‘normal’ or feel embarrassed to talk. There’s no judgement here. We’re here to listen, help you make sense of things, and work with you to take the next step forward.

Contact Us

Service User

"The service I have received is exemplary. My counsellor, is very knowledgeable and very competent. He has extensive knowledge of how to support affected others like myself on how deal with the gamblers, how to put strong boundaries in place and he is also great listener. His support was critical in my journey to recovery. The gambling service helped me to build my confidence and his approach reassured and helped me to make my own decisions and take the ownership of my own recovery"

Gambling Service User,

Get In Touch

Service User

"My sessions with my peer support were really helpful and gave me the motivation to continue to stay gamble free. My practitioner was brilliant from start to finish! Credit to Aquarius who changed my life for the better!"

Gambling Service User,

Get In Touch

Partner Organisation

"In terms of partnership working, Aquarius is highly engaged and proactive, often seeking joint solutions that meet the complex needs of individuals. This collaborative approach strengthens pathways and ensures continuity of care. Aquarius effectively supports people to achieve positive outcomes by increasing awareness, building knowledge and promoting informed decision-making around gambling. Their education work helps individuals recognise potential harms early and know where and how to access further support if needed"

Gambling Service Partner Organisation,

Get In Touch

Service User

"My practitioner has a unique ability to create clear, healthy boundaries while still making you feel profoundly heard. He listens with real intention, responds with clarity, and offers guidance that is practical, thoughtful, and empowering. His support has been a pivotal part of my recovery. He helped me rebuild my confidence, regain my footing, and take full ownership of my healing process."

Gambling Service User,

Get In Touch

Service User

"This service literally saved my life, my practitioner was professional, supportive understanding and helped me turn my life around. An invaluable service."

Gambling Service User,

Get In Touch

What gambling issues can look like

Gambling harm doesn’t always look the same. For some, it means spending more money or time than planned. For others, it might be secretive behaviour, mounting debt, or chasing losses. It can affect your work, sleep, relationships, and emotional wellbeing.

If gambling is affecting your life in ways that don’t feel good, or if you’re worried about someone else, you’re not alone, and support is available.

An adult Aquarius service user enjoying the garden on a wooden handmade bench.

Our approach

We believe change is possible when people feel heard, supported, and empowered. Our approach is person-centered, flexible, and grounded in trying to meet your needs. You decide what you want to work on, and we’ll help you get there.

We’re proud to work in collaboration with our trusted partners:

  • EPIC Restart to provide wraparound care.
  • Betknowmore
  • Gordon Moody
  • Switchboard

In 2024/2025, we saw over 82% of clients in the Gambling team after a referral was made. Of those 50% successfully completed their treatment.

Person writing on flipchart paper during a workshop.

We offer:

One-to-one and group sessions

Square1 Asset15websiteshapes rotated

Virtual or telephone Sessions to suit the individual

Square1 Asset15websiteshapes rotated

Strategies to reduce or stop gambling

Square1 Asset15websiteshapes rotated

Tools and practical steps like self-exclusion or blocking software

Square1 Asset15websiteshapes rotated

Support for affected others, including family and partners

Square1 Asset15websiteshapes rotated

Help with the wider impact of gambling – from debt to mental health

Square1 Asset15websiteshapes rotated

How to get support

You can self-refer, be referred by a professional, or call our gambling team on: 0300 456 4293 or fill in the below get in touch form and one of our team members will get in touch within 24 hours (Monday-Friday).

There’s no wrong door  – just reach out when you’re ready.

Get In Touch

Contact

Our service spans across the following areas:

West Midlands regional inc, 

  • Birmingham,
  • Solihull
  • Coventry
  • Sandwell
  • Walsall
  • Dudley
  • Wolverhampton
  • Warwickshire
  • Herefordshire
  • Worcestershire
  • Shropshire
  • Telford & Wrekin
  • Staffordshire 
  • Stoke

Call 0300 456 4293Email gambling@aquarius.org.uk
We’re here to support you, in a way that works for you.

Our trusted partner GamCare have a  24/7 hour support line if your enquiry is out of hours.

Birmingham, Bristol Road

Address: 236 Bristol Road Edgbaston Birmingham B5 7SL
Phone: 0300 456 4293